/* ==========================================================================
   WIDGET DE TRIAGEM — M&R Assessoria Jurídica
   Adaptado para a identidade visual do site (dourado #c99a43, fundo escuro).
   Prefixo .mr-triagem para não colidir com styles.css.
   ========================================================================== */

.mr-triagem {
  --mr-gold: #c99a43;
  --mr-gold-light: #e8c77d;
  --mr-navy: #3d1e1e;
  --mr-offwhite: #f5eddf;
  --mr-paper: #fffaf1;
  --mr-graphite: #1b1916;
  --mr-muted: #9f9381;
  --mr-line: rgba(201, 154, 67, 0.18);
  --mr-wa: #25d366;
  --mr-radius: 14px;
  --mr-shadow: 0 24px 70px rgba(10, 9, 7, 0.35);
  font-family: Manrope, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  color: var(--mr-graphite);
}

.mr-triagem *,
.mr-triagem *::before,
.mr-triagem *::after {
  box-sizing: border-box;
}

/* ---- Mini-chat (sempre visível no canto inferior direito) ---- */
.mr-mini {
  position: fixed;
  right: 22px;
  bottom: 22px;
  z-index: 99998;
  width: 280px;
  border-radius: 16px;
  overflow: visible;
  background: rgba(27, 25, 22, 0.92);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  box-shadow: 0 18px 50px rgba(10, 9, 7, 0.35);
  font-family: Manrope, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  transition: transform 0.3s ease, box-shadow 0.2s ease, width 0.3s ease, border-radius 0.3s ease;
  animation: mr-mini-in 0.5s ease;
}

@keyframes mr-mini-in {
  from { opacity: 0; transform: translateY(20px); }
  to { opacity: 1; transform: translateY(0); }
}

.mr-mini-body {
  cursor: pointer;
  border-radius: 16px;
  overflow: hidden;
  transition: transform 0.2s ease;
}

.mr-mini-body:hover {
  transform: translateY(-3px);
}

/* Botão X do mini-chat (minimiza) */
.mr-mini-close {
  position: absolute;
  top: -10px;
  right: -10px;
  z-index: 1;
  display: none;
  width: 26px;
  height: 26px;
  padding: 0;
  border: 2px solid var(--mr-offwhite);
  border-radius: 50%;
  background: var(--mr-navy);
  color: var(--mr-offwhite);
  font-size: 16px;
  font-weight: 700;
  line-height: 1;
  cursor: pointer;
  box-shadow: 0 4px 12px rgba(10, 9, 7, 0.3);
  transition: background 0.2s ease, transform 0.2s ease;
}

.mr-mini-close:hover {
  background: #2a1818;
  transform: scale(1.1);
}

@media (max-width: 640px) {
  .mr-mini-close {
    display: block;
  }
}

/* Estado colapsado: mini-chat vira um ícone circular com bolinha verde */
.mr-mini-collapsed {
  width: 56px;
  height: 56px;
  border-radius: 50%;
  background: var(--mr-gold);
  box-shadow: 0 16px 34px rgba(201, 154, 67, 0.45);
  cursor: pointer;
  animation: mr-mini-pulse 2.4s ease-in-out infinite;
}

@keyframes mr-mini-pulse {
  0%, 100% { transform: scale(1); }
  50% { transform: scale(1.08); }
}

.mr-mini-collapsed .mr-mini-close {
  display: none;
}

.mr-mini-collapsed .mr-mini-body {
  display: grid;
  place-items: center;
  width: 100%;
  height: 100%;
  border-radius: 50%;
  position: relative;
}

.mr-mini-collapsed .mr-mini-body::before {
  content: "";
  position: absolute;
  inset: 0;
  background: url("data:image/svg+xml;utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%231b1916' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M21 11.5a8.38 8.38 0 0 1-.9 3.8 8.5 8.5 0 0 1-7.6 4.7 8.38 8.38 0 0 1-3.8-.9L3 21l1.9-5.7a8.38 8.38 0 0 1-.9-3.8 8.5 8.5 0 0 1 4.7-7.6 8.38 8.38 0 0 1 3.8-.9h.5a8.48 8.48 0 0 1 8 8v.5z'/%3E%3C/svg%3E") center / 26px no-repeat;
}

.mr-mini-collapsed .mr-mini-head,
.mr-mini-collapsed .mr-mini-input {
  display: none;
}

.mr-mini-collapsed .mr-mini-body::after {
  content: "";
  position: absolute;
  top: 2px;
  right: 2px;
  width: 12px;
  height: 12px;
  border-radius: 50%;
  background: #4ade80;
  border: 2px solid #ffffff;
  box-shadow: 0 0 0 0 rgba(74, 222, 128, 0.7);
  animation: mr-dot-pulse 2s infinite;
}

.mr-mini-collapsed .mr-mini-body {
  cursor: pointer;
}

.mr-mini:focus-visible {
  outline: 2px solid var(--mr-gold);
  outline-offset: 3px;
}

.mr-mini-hidden {
  display: none !important;
}

/* Cabeçalho do mini-chat */
.mr-mini-head {
  display: flex;
  flex-direction: column;
  gap: 4px;
  padding: 14px 16px 10px;
  background: var(--mr-navy);
  color: var(--mr-offwhite);
}

.mr-mini-online {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  color: #4ade80;
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.06em;
}

.mr-mini-dot {
  display: inline-block;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #4ade80;
  box-shadow: 0 0 0 0 rgba(74, 222, 128, 0.7);
  animation: mr-dot-pulse 2s infinite;
}

@keyframes mr-dot-pulse {
  0% { box-shadow: 0 0 0 0 rgba(74, 222, 128, 0.6); }
  70% { box-shadow: 0 0 0 8px rgba(74, 222, 128, 0); }
  100% { box-shadow: 0 0 0 0 rgba(74, 222, 128, 0); }
}

.mr-mini-title {
  font-family: "DM Serif Display", Georgia, serif;
  font-size: 0.96rem;
  font-weight: 700;
  color: var(--mr-offwhite);
}

/* Área de input fake */
.mr-mini-input {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 10px 14px;
  background: rgba(255, 250, 241, 0.1);
}

.mr-mini-input input {
  flex: 1;
  padding: 10px 12px;
  border: 1.5px solid rgba(201, 154, 67, 0.2);
  border-radius: 10px;
  background: var(--mr-paper);
  color: var(--mr-graphite);
  font-family: Manrope, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  font-size: 0.84rem;
  cursor: pointer;
}

.mr-mini-input svg {
  flex: 0 0 auto;
  width: 22px;
  height: 22px;
  fill: none;
  stroke: var(--mr-gold);
  stroke-width: 2;
  stroke-linecap: round;
  stroke-linejoin: round;
}

/* Trava o scroll do body quando o chat está aberto (mobile). */
body.mr-body-lock {
  overflow: hidden;
}

.mr-launcher[aria-expanded="true"] {
  display: none;
}

/* ---- Painel do chat ---- */
.mr-panel {
  position: fixed;
  right: 22px;
  bottom: 22px;
  z-index: 99999;
  display: flex;
  flex-direction: column;
  width: 400px;
  max-width: calc(100vw - 32px);
  height: min(620px, calc(100vh - 44px));
  overflow: hidden;
  border-radius: 18px;
  background: var(--mr-offwhite);
  box-shadow: var(--mr-shadow);
  transform: translateY(20px) scale(0.97);
  opacity: 0;
  pointer-events: none;
  transition: transform 0.22s ease, opacity 0.22s ease;
}

.mr-panel.mr-open {
  transform: translateY(0) scale(1);
  opacity: 1;
  pointer-events: auto;
}

/* Cabeçalho */
.mr-head {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 16px 18px;
  background: var(--mr-navy);
  color: var(--mr-offwhite);
}

.mr-head-avatar {
  display: grid;
  place-items: center;
  width: 40px;
  height: 40px;
  flex: 0 0 40px;
  border: 1.5px solid rgba(201, 154, 67, 0.7);
  border-radius: 50%;
  background: rgba(201, 154, 67, 0.12);
  color: var(--mr-gold);
  font-family: "DM Serif Display", Georgia, serif;
  font-weight: 700;
  font-size: 0.78rem;
}

.mr-head-titles {
  flex: 1;
  min-width: 0;
}

.mr-head-titles strong {
  display: block;
  font-family: "DM Serif Display", Georgia, serif;
  font-size: 1.02rem;
  line-height: 1.1;
}

.mr-head-titles span {
  display: block;
  margin-top: 2px;
  color: rgba(245, 237, 223, 0.72);
  font-size: 0.74rem;
  line-height: 1.2;
}

.mr-head-status {
  display: inline-flex !important;
  align-items: center;
  gap: 6px;
  color: #4ade80 !important;
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.06em;
}

.mr-head-dot {
  display: inline-block;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #4ade80;
  box-shadow: 0 0 0 0 rgba(74, 222, 128, 0.7);
  animation: mr-dot-pulse 2s infinite;
}

/* Botão fechar do painel */
.mr-close {
  display: grid;
  place-items: center;
  width: 36px;
  height: 36px;
  flex: 0 0 36px;
  padding: 0;
  border: 1.5px solid rgba(201, 154, 67, 0.4);
  border-radius: 50%;
  background: rgba(201, 154, 67, 0.1);
  color: var(--mr-offwhite);
  cursor: pointer;
  transition: background 0.2s ease, border-color 0.2s ease, transform 0.2s ease;
}

.mr-close svg {
  width: 14px;
  height: 14px;
  display: block;
}

.mr-close:hover,
.mr-close:focus-visible {
  background: rgba(201, 154, 67, 0.25);
  border-color: var(--mr-gold);
  transform: rotate(90deg);
  outline: none;
}

/* Disclaimer de isenção (OAB) */
.mr-disclaimer {
  padding: 9px 18px;
  background: rgba(201, 154, 67, 0.16);
  border-bottom: 1px solid rgba(201, 154, 67, 0.3);
  color: var(--mr-navy);
  font-size: 0.72rem;
  line-height: 1.4;
}

.mr-disclaimer strong {
  color: var(--mr-navy);
}

/* Corpo das mensagens (scrollável) */
.mr-body {
  flex: 1;
  min-height: 0;
  overflow-y: auto;
  padding: 18px;
  background: linear-gradient(180deg, #ebe4d6, #e3d9c8);
  scroll-behavior: smooth;
}

.mr-msg {
  max-width: 84%;
  margin-bottom: 12px;
  padding: 11px 14px;
  border-radius: 14px;
  font-size: 0.92rem;
  line-height: 1.5;
  animation: mr-fade 0.28s ease;
}

@keyframes mr-fade {
  from { opacity: 0; transform: translateY(6px); }
  to { opacity: 1; transform: translateY(0); }
}

.mr-msg-bot {
  margin-right: auto;
  border-bottom-left-radius: 4px;
  background: var(--mr-paper);
  color: var(--mr-graphite);
  box-shadow: 0 4px 14px rgba(10, 9, 7, 0.06);
}

.mr-msg-user {
  margin-left: auto;
  border-bottom-right-radius: 4px;
  background: var(--mr-navy);
  color: var(--mr-offwhite);
}

.mr-msg strong {
  color: var(--mr-gold);
}

.mr-msg-user strong {
  color: var(--mr-gold-light);
}

/* Indicador de digitação */
.mr-typing {
  display: inline-flex;
  gap: 4px;
  align-items: center;
}

.mr-typing span {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--mr-muted);
  opacity: 0.5;
  animation: mr-bounce 1.2s infinite ease-in-out;
}

.mr-typing span:nth-child(2) { animation-delay: 0.15s; }
.mr-typing span:nth-child(3) { animation-delay: 0.3s; }

@keyframes mr-bounce {
  0%, 60%, 100% { transform: translateY(0); opacity: 0.4; }
  30% { transform: translateY(-5px); opacity: 1; }
}

/* Bloco interativo */
.mr-block {
  max-width: 90%;
  margin: 0 0 18px auto;
  display: grid;
  gap: 9px;
}

/* Chips de opções */
.mr-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.mr-chip {
  padding: 9px 15px;
  border: 1.5px solid rgba(201, 154, 67, 0.25);
  border-radius: 999px;
  background: var(--mr-paper);
  color: var(--mr-navy);
  font-family: Manrope, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  font-size: 0.86rem;
  font-weight: 700;
  cursor: pointer;
  transition: border-color 0.18s ease, background 0.18s ease, transform 0.18s ease;
}

.mr-chip:hover,
.mr-chip:focus-visible {
  border-color: var(--mr-gold);
  background: rgba(201, 154, 67, 0.12);
  transform: translateY(-1px);
  outline: none;
}

/* Campos de entrada */
.mr-field {
  display: grid;
  gap: 6px;
}

.mr-field textarea,
.mr-field input {
  width: 100%;
  padding: 12px 14px;
  border: 1.5px solid rgba(201, 154, 67, 0.25);
  border-radius: 12px;
  background: var(--mr-paper);
  color: var(--mr-graphite);
  font-family: Manrope, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  font-size: 0.92rem;
  line-height: 1.45;
  resize: vertical;
}

.mr-field textarea {
  min-height: 92px;
}

.mr-field textarea:focus,
.mr-field input:focus {
  border-color: var(--mr-gold);
  outline: none;
  box-shadow: 0 0 0 3px rgba(201, 154, 67, 0.18);
}

.mr-hint {
  color: var(--mr-muted);
  font-size: 0.76rem;
}

/* Texto de consentimento informativo */
.mr-consent-info {
  margin: 6px 0 2px;
  padding: 14px 16px;
  border-left: 4px solid var(--mr-gold);
  border-radius: 8px;
  background: rgba(201, 154, 67, 0.14);
  color: var(--mr-navy);
  font-size: 0.92rem;
  font-weight: 700;
  line-height: 1.5;
}

/* Botões de ação */
.mr-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.mr-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 44px;
  padding: 11px 18px;
  border: 1.5px solid transparent;
  border-radius: 999px;
  font-family: Manrope, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  font-size: 0.9rem;
  font-weight: 800;
  line-height: 1.1;
  cursor: pointer;
  transition: transform 0.18s ease, background 0.18s ease, border-color 0.18s ease;
}

.mr-btn:hover,
.mr-btn:focus-visible {
  transform: translateY(-2px);
  outline: none;
}

.mr-btn:disabled {
  opacity: 0.45;
  cursor: not-allowed;
  transform: none;
}

.mr-btn-primary {
  background: linear-gradient(135deg, #d9ae5c, #9f6f24);
  color: #15120d;
  box-shadow: 0 10px 24px rgba(201, 154, 67, 0.26);
}

.mr-btn-outline {
  border-color: rgba(201, 154, 67, 0.35);
  background: transparent;
  color: var(--mr-navy);
}

.mr-btn-outline:hover,
.mr-btn-outline:focus-visible {
  border-color: var(--mr-gold);
  background: rgba(201, 154, 67, 0.1);
}

/* Botão grande do WhatsApp (CTA final) */
.mr-btn-wa {
  width: 100%;
  background: var(--mr-wa);
  color: #ffffff;
  box-shadow: 0 12px 28px rgba(16, 85, 52, 0.32);
}

.mr-btn-wa svg {
  width: 19px;
  height: 19px;
  fill: currentColor;
}

/* Caixa de horários (agenda) */
.mr-slots {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
  margin-top: 4px;
}

.mr-slot {
  padding: 10px 8px;
  border: 1.5px solid rgba(201, 154, 67, 0.2);
  border-radius: 10px;
  background: var(--mr-paper);
  text-align: center;
  cursor: pointer;
  transition: border-color 0.18s ease, background 0.18s ease, transform 0.18s ease;
}

.mr-slot:hover,
.mr-slot:focus-visible {
  border-color: var(--mr-gold);
  background: rgba(201, 154, 67, 0.12);
  transform: translateY(-1px);
  outline: none;
}

.mr-slot small {
  display: block;
  color: var(--mr-muted);
  font-size: 0.7rem;
}

.mr-slot b {
  display: block;
  color: var(--mr-navy);
  font-size: 0.9rem;
}

.mr-slots-empty {
  color: var(--mr-muted);
  font-size: 0.84rem;
  font-style: italic;
}

/* Lista do resumo final */
.mr-resumo {
  margin: 0;
  padding: 14px 16px;
  border: 1px solid rgba(201, 154, 67, 0.4);
  border-left: 3px solid var(--mr-gold);
  border-radius: 10px;
  background: var(--mr-paper);
}

.mr-resumo li {
  margin-bottom: 6px;
  font-size: 0.86rem;
  line-height: 1.45;
}

.mr-resumo li:last-child {
  margin-bottom: 0;
}

.mr-resumo b {
  color: var(--mr-navy);
}

/* Rodapé do painel */
.mr-foot {
  padding: 12px 16px;
  border-top: 1px solid var(--mr-line);
  background: var(--mr-offwhite);
}

/* Responsivo: full-screen no mobile */
@media (max-width: 640px) {
  .mr-panel {
    top: 0;
    right: 0;
    bottom: 0;
    left: 0;
    width: 100%;
    max-width: 100%;
    height: auto;
    max-height: none;
    border-radius: 0;
  }

  .mr-head {
    padding: 14px 16px;
    gap: 10px;
  }

  .mr-head-avatar {
    width: 36px;
    height: 36px;
    flex: 0 0 36px;
    font-size: 0.7rem;
  }

  .mr-head-titles strong {
    font-size: 0.98rem;
  }

  .mr-head-titles span {
    font-size: 0.72rem;
  }

  .mr-close {
    width: 44px;
    height: 44px;
    flex: 0 0 44px;
    border-width: 1.5px;
    background: rgba(245, 237, 223, 0.08);
  }

  .mr-disclaimer {
    padding: 8px 16px;
    font-size: 0.68rem;
  }

  .mr-body {
    padding: 14px 16px;
  }

  .mr-msg {
    max-width: 88%;
    font-size: 0.88rem;
    padding: 10px 13px;
  }

  .mr-block {
    max-width: 100%;
  }

  .mr-chips {
    gap: 7px;
  }

  .mr-chip {
    padding: 11px 14px;
    font-size: 0.84rem;
  }

  .mr-field textarea,
  .mr-field input {
    padding: 13px 14px;
    font-size: 16px;
  }

  .mr-field textarea {
    min-height: 80px;
  }

  .mr-actions {
    gap: 8px;
  }

  .mr-btn {
    flex: 1 1 auto;
    min-height: 48px;
    padding: 12px 16px;
    font-size: 0.88rem;
  }

  .mr-slots {
    grid-template-columns: 1fr 1fr;
    gap: 7px;
  }

  .mr-slot {
    padding: 12px 6px;
  }

  .mr-slot b {
    font-size: 0.86rem;
  }

  .mr-slot small {
    font-size: 0.68rem;
  }

  .mr-resumo {
    padding: 12px 14px;
  }

  .mr-resumo li {
    font-size: 0.82rem;
  }

  .mr-mini {
    right: 12px;
    bottom: 12px;
    width: calc(100vw - 24px);
    max-width: 320px;
  }

  .mr-mini-head {
    padding: 12px 14px 8px;
  }

  .mr-mini-online {
    font-size: 0.68rem;
  }

  .mr-mini-title {
    font-size: 0.9rem;
  }

  .mr-mini-input {
    padding: 8px 12px;
  }

  .mr-mini-input input {
    font-size: 16px;
  }

  .mr-mini-collapsed {
    width: 56px;
    height: 56px;
  }
}

/* Acessibilidade: movimento reduzido */
@media (prefers-reduced-motion: reduce) {
  .mr-triagem *,
  .mr-triagem *::before,
  .mr-triagem *::after {
    animation-duration: 0.01ms !important;
    transition-duration: 0.01ms !important;
  }
}

/* Foco visível por teclado */
.mr-triagem :focus-visible {
  outline: 2px solid var(--mr-gold);
  outline-offset: 2px;
}